1.1 - outdoorcitychallenges.com makes every effort to ensure that all services we provide are in perfect condition and in accordance with the technical characteristics we publish.
1.2 - In the set of the high number of products we handle and the many customers we serve daily, anomalies may occur. We assume to resolve them quickly, within the legal framework and our possibilities.
1.3 - The customer can also make a complaint about an anomaly through the email address firstname.lastname@example.org.
2 - REFUNDS
2.1 - Whenever there is a refund of sums paid by the customer, outdoorcitychallenges.com undertakes to make every effort to ensure that they are made as quickly as possible and within a period that never exceeds 30 days.